After first revealing it at a private showcase in January and subsequently releasing the style just days ago,
According to various Android users, a faulty update is causing the disconnect and preventing the shoe from syncing with Nike’s app. This has resulted in either the left or right shoe unsuccessfully tightening on the wearer’s foot, causing a significant hinderance given that the “self-lacing” feature is the critical design behind the $350 USD sneaker.
While some customers were able to restore the function after resetting the app, there haven’t been details around whether tightening the shoes manually is another way around the issue. Meanwhile, others who purchased the product noted that the update prevented the motor from working altogether.
Apparently, since some of the sneakers were shipped with an earlier version of the software this has caused the footwear to lock up when an Android attempts to pair to the app. Regardless, there has also been feedback that the Android version is lacking overall in comparison to iOS and excludes the ability to choose between a range of tightness presets.
Nike has not released an official statement in response to any of the comments.
As for a look at some of the brand’s other releases, check out the upcoming Air Max 95 “Armory Blue,” which lands in the coming weeks.
The Future of the Game
The @nikebasketball Adapt BB ‘Black/White/Pure-Platinum’
— Nike.com (@nikestore) February 17, 2019
— ArmaniX (@ArmaniX24) February 20, 2019