you can always call them
Yeah I checked out the return process, but it doesn't say anything about the exchange process. I just want a smooth transaction where they send me the right one when they receive the wrong one. I shot them an email and hopefully they respond quickly.
Even thats wrong, they send you a shipping labelhttp://www.supremenewyork.com/shop/terms
They should email you back, they did for me at least. Told me to send back the wrong item. They emailed me a shipping label. Told me to email them when I did, Once I did and emailed them, they said sorry and shipped the right item with 2 day shipping. So yeah, just my experience