I recently bought a Sony VAIO laptop and it is starting to crash on me. The problem isn't bothersome as it only happens on specific occasion, but I really need to find out why. After about two weeks of owning my laptop, I started hearing some clicking noises on the right side of the laptop. I confronted this with Sony technicians and I've been told that it is my hard drive disk failing. I checked my hard drive if there were any problems with a "Hard Drive Disk test" and nothing came up. I recovered my laptop back to it's factory settings and the clicking noises continued. After two more weeks, I found that my computer crashes. I would have to be running on the computer battery/not attached to the AC adapter, and I would have to be watching a YouTube video/listening to music when it happens. My computer screen will turn to black and it will restart. Upon restart, I will get a Windows message about the problem saying it's a blue screen of death.
What the hell do I do