pretty sure he was the one who received it like that. People been abusing the system and it's not worth it really lol. Just call them and say that someone fucked you over. They'll keep tracing back and back to the person who didn't file a complaint. They can then fuck you over cause you pay redbox via credit card so there's really no way to get away with it if you didn't file a complaint that you got a piece of paper instead of a disc.
haha this would make more sense