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November 18, 2012 @ 07:07 AM
blazee

Post: 3

Join Date: Nov 2012

Hello all. It's my first time posting on these forums but I've wanted to ask something about KarmaLoop's shipping to Australia.
So I ordered a Khaki-coloured HERSCHEL SUPPLY CO. bag about fifteen days ago. Ever since then, it hasn't arrived (or so I think). I might not have been home when it arrived nor am I sure if they called up (I used my father's number and he hasn't got a clue). I tried to use the tracking code they supplied but when I try to track it, DHL tells me there's no results for the tracking number.

I sent an e-mail and got a reply telling me that the order may be "lost package" when I asked about what to do when the fourteen days have passed.

Should I head to my local post office or maybe call up DHL/KarmaLoop?
I was really excited when I ordered, but now my hopes have been lowered.
November 18, 2012 @ 07:13 AM
lowlives

Post: 48

Join Date: Nov 2012

@blazee
My advice would be to chase it up.. call karmaloop, get them to supply the Consignment note number that it was sent out on, and proof of shipping. If they are able to prove this, then contact DHL logistics, with the consignment note number, tracking ID, and proof of shipment. If then they say it doesn't exist, you're package is lost. (not sure what to do then)

www.lowlivesclothing.com IG: lowlivesclothing

November 19, 2012 @ 09:26 AM
jackowe

Post: 208

Join Date: Oct 2012

Location: Sydney, AU

My friend ordered Janoskis from Brickharbor, he said it took 2-3 weeks for them to come.

Supreme, OriginalFake, WTAPS, Stussy, DQM, KITH + More http://hypebeast.com/forums/apparel/207841

November 19, 2012 @ 11:05 AM
breshco

Post: 110

Join Date: Dec 2008

Location: Central Finland

@blazee I had similar problems with Brick & Harbor sometime ago. It took almost couple weeks to ship the package and the tracking didn't work when I tried to look the package on the DHL site. They send me this link to track the package and it worked: http://webtrack.dhlglobalmail.com/

www.previewclothing.com | facebook.com/PRVWCLOTHING | previewclothing.tumblr.com

November 20, 2012 @ 05:17 AM
blazee

Post: 3

Join Date: Nov 2012

@blazee I had similar problems with Brick & Harbor sometime ago. It took almost couple weeks to ship the package and the tracking didn't work when I tried to look the package on the DHL site. They send me this link to track the package and it worked: http://webtrack.dhlglobalmail.com/


yeah I sent an e-mail and gave me the same link.
cheers for the reply though.
December 23, 2012 @ 04:30 AM
laurascully

Post: 3

Join Date: Dec 2012

@blazee, i think im having a similar problem.
I ordered a pair of pretty cool vans 2 weeks ago, and they still haven't arrived. i used standard shipping, but when i entered the tracking code it hasn't been updated for a week. im gettibg a bit worried!

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