Just wondering if anyone else out there is having the same problems with Digital Gravel for orders placed during their big sales last month:
I placed two orders the weekend they started it (March 21/22 @ 40% off) and those orders were shipped with Fedex Smartpost on Wednesday March 25th. Tracking shows that they both left Los Angeles and then 0 tracking information until April 5th when both show the message 'Package data transmitted to USPS', and nothing after that.
Fedex would only tell me that there was 'a problem' with BOTH packages and to contact the seller for more information. They wouldn't specify if they were lost, misrouted, etc. No reply from Digital Gravel when I emailed them, and no response to the voicemail messages I left about my orders.
I contacted the user M@DG (Mani@DigitalGravel) who posts here sometimes and he promised that he'd look into the situation and get back to me. I haven't heard from him in nearly 2 weeks.
In the meantime I've been in contact with two other users who had the exact same problem (same tracking info even) and it turns out that Fedex RETURNED many orders to Digital Gravel who then re-shipped everyone's shit via UPS.
I know that Smartpost sucks, but this doesn't seem to have anything to do with it. I've got plenty of stuff delivered Smartpost before and it didn't take 5 weeks - Fedex were acting shady about the packages and kept insisting that Digital Gravel had the answers as to what was going on, not them.
Of course, no replies from Digital Gravel to my emails and when you call them 99% of the time their mailbox is full (I've left a couple of voicemails but never got any reply).
Anyone else having or had problems like this?
Mani, I'd appreciate a reply here or to my emails you've ignored. It's pretty sad that I've had to rely on information from fellow hypebeaters to have any idea what's going on.
