[Diamond Supply Co.] – 2012 Official Discussion Thread (READ FIRST POST)

February 08, 2012 @ 00:56:12
^ summer for i phone case

instagram/twitter/snapchat : dadonnyd

February 08, 2012 @ 02:45:00
I don't have $$$$$ dripping out of my pockets either lol , shipping is all a part of business man, do you know how long it probably takes them to fill an order? think of all the running around they have to do just to get all your shit right. Not to mention then they have to make the box, print the shipping label, package your shit up with the correct invoice and so on. Your basically buying there time and energy is the way I look at it.


of course shipping is all part of a business. however, based off SO many Diamond experiences and so many complaints, I'm pretty sure there is no running around to get our shit right around there lol
so if I'm gonna "buy their time" for $11.50, then I would hope that everything runs smoothly.

but why would I pay $11.50 for shipping on some Diamond shirts that may or may not arrive to my house and also, may or may not be the right shirts. With Diamond shipping, you have a 50/50 chance of getting your shit.
So ya, if I'm gonna pay frikkin $11.50 for shipping, I sure as hell would hope that my package would arrive at my house with the right stuff in a decent amount of time, not some shit like 2-3 weeks later.

It's a shame that a Diamond Supply Co., a very successful business, doesn't have a proper shipping department. As they got bigger and bigger, I would think that shipping would improve over time.

But anyways, that is why I will not be paying $11.50 for shipping.
I MIGHT pay that much on other sites where customer service is great and the shipping department is fine, but ya not risking it here.


You're probably one of those kids who start emailing a company 'WHERE IS MY ORDER???!!" fives minutes after ordering from them. I've ordered from Diamond almost every season and I get my stuff within 3-4 days, never had a problem.


as a former diamond RETAILER, i can tell you first hand there is not a worse shipping department in all of streetwear....never once did my store get our orders in correctly. i understand if they mess up on inventory and don't have something we ordered, but they never even gave us a head' up so we could say okay we'll take something else to make up for it. we'd constantly receive our orders with half of what we wanted. i can only imagine the lack of attention they give small retail orders if they can't even give several hundred dollar wholesale orders priority

www.shoplgnds.com | LGNDS NEVER DIE!

February 08, 2012 @ 03:03:51
^ after reading all this even if the online store starts shipping internationally, i think i'll still be going through MLTD
too risky

instagram/twitter/snapchat : dadonnyd

February 08, 2012 @ 03:28:53
^ after reading all this even if the online store starts shipping internationally, i think i'll still be going through MLTD
too risky


Everyone who orders from our online store get's their stuff within the delivery window (7-10 business days) if not sooner, the only people who don't are the one's who can't enter their address right, or forget they've ordered something and it bounces back to us. As for international we only ship to Canada at the moment, but our customers who are ordering from there are receiving their orders within 7-8 business days.

instagram: @tonyramirez / twitter: @_tonyramirez / www.diamondsupplyco.com

February 08, 2012 @ 03:36:32
Is there any way to get the collegiate tank top anymore?
February 08, 2012 @ 03:49:41
^ after reading all this even if the online store starts shipping internationally, i think i'll still be going through MLTD
too risky


Everyone who orders from our online store get's their stuff within the delivery window (7-10 business days) if not sooner, the only people who don't are the one's who can't enter their address right, or forget they've ordered something and it bounces back to us. As for international we only ship to Canada at the moment, but our customers who are ordering from there are receiving their orders within 7-8 business days.


Not trying to be rude or nothin man, but I know that's not true.
I know someone who has been waiting for just one shirt. Ordered it around the end of January and still waiting. Also, he emailed customer service and no response. And he wasn't given a tracking number.
And I know he's not the only one with a problem like this.
The retailer up there is the perfect example. Like he said, if priority isn't given to a massive order, then what will make us think that you guys will give priority to a small order?

Like I said before, maybe it's one of those 50/50 chance. You either get lucky or you don't.
And quite honestly, that's pretty sad for a company as big as Diamond.
Hopefully, in time, the shipping department grows to be as big as the company is and hopefully orders are fulfilled correctly and on time.
February 08, 2012 @ 03:52:50
^ after reading all this even if the online store starts shipping internationally, i think i'll still be going through MLTD
too risky


Everyone who orders from our online store get's their stuff within the delivery window (7-10 business days) if not sooner, the only people who don't are the one's who can't enter their address right, or forget they've ordered something and it bounces back to us. As for international we only ship to Canada at the moment, but our customers who are ordering from there are receiving their orders within 7-8 business days.


UPS says my package should be here tomorrow from Diamond website. Been a minute since I ordered anything from Diamond so we will see tomorrow. If I am a shirt short I will be super bummed because I made 2 separate orders on the same day. Only reason im typing this is because I made 2 orders but only received ONE tracking number. shouldn't there be ONE for each order tho??

www.akknowledgemusic.com www.twitter.com/AkKnowledge1989

February 08, 2012 @ 03:53:13
Is there any way to get the collegiate tank top anymore?


What sz you looking for?

www.akknowledgemusic.com www.twitter.com/AkKnowledge1989

February 08, 2012 @ 03:57:37
^ after reading all this even if the online store starts shipping internationally, i think i'll still be going through MLTD
too risky


Everyone who orders from our online store get's their stuff within the delivery window (7-10 business days) if not sooner, the only people who don't are the one's who can't enter their address right, or forget they've ordered something and it bounces back to us. As for international we only ship to Canada at the moment, but our customers who are ordering from there are receiving their orders within 7-8 business days.


Not trying to be rude or nothin man, but I know that's not true.
I know someone who has been waiting for just one shirt. Ordered it around the end of January and still waiting. Also, he emailed customer service and no response. And he wasn't given a tracking number.
And I know he's not the only one with a problem like this.
The retailer up there is the perfect example. Like he said, if priority isn't given to a massive order, then what will make us think that you guys will give priority to a small order?

Like I said before, maybe it's one of those 50/50 chance. You either get lucky or you don't.
And quite honestly, that's pretty sad for a company as big as Diamond.
Hopefully, in time, the shipping department grows to be as big as the company is and hopefully orders are fulfilled correctly and on time.


The shipping department for retail accounts has nothing to do with our online shipping department, it's two completely different things, so yes we do pay attention to all the small orders as we have a whole department for that. Have your friend email me directly at tony@diamondsupplyco.com and I can see what's up his stuff.

instagram: @tonyramirez / twitter: @_tonyramirez / www.diamondsupplyco.com

February 08, 2012 @ 04:16:59
Is there any way to get the collegiate tank top anymore?


What sz you looking for?


Either medium or large, how do they fit?
February 08, 2012 @ 04:20:54
i'm selling a gray smoke ring tee medium... pm me for pics and info
February 08, 2012 @ 04:32:09
Do anybody got the Jah Warrior hoodie for sale ? PM ME if you have it !
February 08, 2012 @ 04:39:45
Is there any way to get the collegiate tank top anymore?


What sz you looking for?


Either medium or large, how do they fit?


Here you go man, seen this on ISS awhile back, maybe you can talk him down on price. As for how they fit I dont know, im guessing true to size.

http://solecollector.com/Sneakers/Marketplace/171820/FS-DS-Diamond-Supply-Co-x-UK-USC-SF-Tanktop-sz-Medium/

www.akknowledgemusic.com www.twitter.com/AkKnowledge1989

February 08, 2012 @ 04:53:33
Thanks bud!
February 08, 2012 @ 05:34:13
Is there any way to get the collegiate tank top anymore?


What sz you looking for?


Either medium or large, how do they fit?


I got a large unpolo tank top in the black/white colorway if you're interested. Still brand new & in the bag!
February 08, 2012 @ 06:13:40
my homies been waiting for a shirt from the last fall drop...just sayin.
February 08, 2012 @ 08:50:04
What sz you looking for?


Either medium or large, how do they fit?


I got a large unpolo tank top in the black/white colorway if you're interested. Still brand new & in the bag!


hate to break this to you man but he said "collegiate" tank top not "un polo" lol

www.akknowledgemusic.com www.twitter.com/AkKnowledge1989

February 08, 2012 @ 08:57:16
Either medium or large, how do they fit?


I got a large unpolo tank top in the black/white colorway if you're interested. Still brand new & in the bag!


hate to break this to you man but he said "collegiate" tank top not "un polo" lol


I saw it...Im just throwing it out there. For him, or if anyone else is interested. Thanks for the concern though.
February 08, 2012 @ 11:15:52
I think the "problem" with the shipping department is not really a problem at all. Let's say there's 1,000 orders from the online shop. Of those 1,000, 3 or 4 of the orders are messed up due to random human error (it does happen, everyone makes mistakes). On this forum, we're only gonna hear about the 3 or 4 messed up orders. We aren't gonna hear from the 996 other people who got everything in their order and on time.

So it seems like there's a ton of mistakes in shipping when there really isn't.
February 08, 2012 @ 13:07:56
I think the "problem" with the shipping department is not really a problem at all. Let's say there's 1,000 orders from the online shop. Of those 1,000, 3 or 4 of the orders are messed up due to random human error (it does happen, everyone makes mistakes). On this forum, we're only gonna hear about the 3 or 4 messed up orders. We aren't gonna hear from the 996 other people who got everything in their order and on time.

So it seems like there's a ton of mistakes in shipping when there really isn't.


This.
I made a $150+ order a while back with tees, and got everything I bought.
February 08, 2012 @ 16:46:10
ANYBODY HAVE OR KNO WHERE I CAN GET THE OG SIGN TRUCKER HATS??? 2010 SPRING I THINK THEY DROPPED..ANY INFO WOULD B APPRICIATED YALL

Always lookin to cop diamond supply Sz med. lookin for black diamond life tees n diamond in the back tee. N all rare tees n hoodyS

February 08, 2012 @ 16:47:48
http://media.tumblr.com/tumblr_lfr6f5akCa1qdk0k2.jpg ALL THREE OF THESE ARE SO DOPE..

Always lookin to cop diamond supply Sz med. lookin for black diamond life tees n diamond in the back tee. N all rare tees n hoodyS

February 08, 2012 @ 17:52:21
this is coincidental (since we wanna be intellectual thinkers on hypebeast now). i have a red large collegiate. ill take pics in a minute via MBP iSight

*edit*



ds, just been hanging in my closet.

med. dp tnf/400+fees. hmu

February 08, 2012 @ 18:04:31
That's a coincidence, not irony.
February 08, 2012 @ 18:08:13
lol

I forgot that I even had that tank top, got the blue/orange colorway, also just been hanging in my closet

Lil JoJo : i really want rizal! 13:10

February 08, 2012 @ 18:22:27
love everything about diamond and have oredered a bunch of shit from the website and I know it takes forever for stuff to get there but damn it sucks paying 10 dollar shipping and waiting more than a week to get stuff when i live in AZ and still is awaiting shipment
February 08, 2012 @ 19:29:05
tanks are true to size

.

February 08, 2012 @ 19:31:07
^ middle of page M or L

instagram/twitter/snapchat : dadonnyd

February 08, 2012 @ 19:33:22
^ middle of page M or L


chiiiillll. i quoted it with out reading any further down.

.

February 08, 2012 @ 20:16:05
^^ Any of those collegiate tanks large and tryna sell?
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